The Authority Bias
Why people trust and follow experts and authority figures, and how to use authority bias in your marketing strategy.
In this issue
Hey 👋 The Crew here.
Newsflash: turns out that over 70% of US millionaires don’t consider themselves wealthy.
That’s funny. We see a cup of aromatic coffee and a good newsletter open in front of us and we already feel wealthy.
All matter of perspective.
Reading time: 4 minutes, 40 seconds
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68% of marketers who used AI in 2023 saw ROI. Here’s what they did

Looks like the AI hype wasn’t just hype after all…
More than half of marketing leaders reported positive returns on their AI investments, encouraging greater support from higher-ups.
Want to find out how they’re using it… and why it’s getting such solid results for them?
And if you’re using the tech already, want to make sure you’re squeezing all the juice out of your current AI marketing efforts?
HubSpot’s AI Insights for Marketers report reveals all of that. It digs into how more than 1,000 marketers are turning AI into a profit-generating tool, including:
- How marketers are saving 5+ hours a week—and what they’re doing with that time instead.
- Seven leading use cases for AI in marketing.
- How AI is helping marketers gain momentum in their careers.
- AI’s future in the industry.
… And more.
Imagine two ads for the same product:
- One is just a toothpaste product shot.
- The other one shows the same toothpaste, only this time a dentist is holding it.
If you’re being honest, you’d probably feel the second ad is more appealing and trustworthy.
This is textbook Authority Bias which happens all the time. Even when you’re not aware.
When your nutritionist tells you to eat less carbs and exercise more to lose weight—you accept it and get to work. When your partner does it, you might even get angry. It’s normal.
In fact, obedience to authority goes as far as people following commands that conflict with their personal conscience or beliefs—as proven by Stanley Milgram’s famous “shock experiment.”
In Milgram’s controversial experiment, a group of people delivered what they thought were increasingly painful electric shocks to other subjects on command from their experimenter.
And while many of them became agitated, distraught, and angry at the leading figure, they nevertheless continued to follow orders all the way to the end.
Sounds creepy, yeah. But it shows how people will follow suggestions and advice from positions of authority—even when that advice conflicts with their own.
Which is fortunate for us, marketers.
Three ways you can leverage Authority Bias
Add testimonials from industry leaders
If they trust it—it must be good!
That’s more or less what happens in your prospects’ heads when they see a figure they follow and trust endorsing a particular product or service.
For that reason, adding badges from trustworthy brands or quotes from industry leaders makes your audience more likely to follow in their footsteps. And trust your brand.
You’ll find this on most landing pages of almost every product or service—regardless of the industry. The only thing that will change are the authority figures.
In fact, we’re not shy from Authority Bias as well.
When you land on Stacked Marketer’s sign up page, we’ll tell you right away that our readers are employees of top marktech companies—making you want to sign up:

See? You’re in good company.
Use authoritative figures in your imaging
In other words, let other people sell it for you.
Let’s say you want to sell a frying pan. Whose face would help you sell it to as many cooking aficionados as possible? Gee… if we could only think of a single, reliable, cooking face.
Oh, you have an idea? Wait. Let’s first see who did Tefal—a famous kitchenware—had in mind:

This was easy. But Oliver’s expertise and authority in cooking gave consumers confidence that Tefal’s products would help them achieve professional results in their own kitchens.
Of course, you won’t have a budget for Jamie, unless you’re Tefal’s competitor. But then you’d higher Jamie’s competitor Gordon Rasmey, like Hexclad did:

However, what you can do is do your research on industry leaders in your niche and try to slap their face on your brand.
There is a plethora of micro-influencers who might be a great fit for your brand—and hold some authority in your industry.
Emphasize the longevity of your product
The longer you are in the industry, the more authority you have.
In a way, this is how you flex your authority by saying that you’ve “been around the block” and seen things—survived recessions, went through trends, and beat competitors. For years.
This is a pretty simple way to say that you know what you’re doing.
What can you do: If your brand has a proven track record, make sure you tell people that. As often as you can.
Look how Levi’s, a well known jeans manufacturer, embedded their longevity on each tag:

Even if a shopper is in a dilemma whether to buy it, the “since 1850s” tag tells the tale of reliability and trustworthiness better than any ad copy.
AI MARKETING: It lives up to the hype. 68% of marketing leaders have reported positive returns on their AI investment. Curious how they did it? HubSpot reveals seven leading use cases, AI’s future in marketing, and more. Download the free report.*
MARKETING: Last year’s Cyber Week saw record breaking revenues. But will the course continue this year? This report looks into learnings from last year’s sales days and predicts this year’s trends. Check it out.
DIGITAL MARKETING:Online is the new… offline? A new report has shown that younger generations feel more comfortable on the web. And especially TikTok, which seems to be the dominant platform. It’s crucial to be online if you target a younger audience. Good read.
CONTENT MARKETING:Continuing on the same subject, it appears that people also turn to the Internet to get their news. Online platforms have officially overtaken TV as the most popular news source—with 71% getting news online and 70% from TV. Interesting.
*This is a sponsored post.
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