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🧠 Causality Bias.

July 8, 2026
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FROM THE CREW

Happy Thursday.

Last week, we wore our lucky socks and our open rates went up.

Coincidence? Absolutely. But try telling that to our brains, which are already knitting a second pair.

The thing is, humans love connecting dots, even when the dots are just… dots. That’s what we’ll talk about in today’s issue.

Reading time: 4 minutes, 42 seconds

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PSYCHOLOGICAL EFFECT

Causality Bias

You restarted your laptop. The Wi-Fi came back.

Was it the restart? Or the signal just came back at the same time? You don’t know. But you’ll restart your computer to fix Wi-Fi every time now.

That’s Causality Bias at work. Also known as the illusion of causality.

It’s our tendency to believe one event caused another when the two are, in reality, completely unrelated.

Research published in Frontiers in Psychology found these illusions can happen to anyone under the right conditions and they fuel superstition, pseudoscience, and the likes.

The recipe is simple. Something happens often, eg. you take a pill daily. A desired outcome happens often too—say, you feel more energetic. Even though it might just be a placebo.

But your brain stamps “cause” on the coincidence.

You took it. You got better. It works. Science calls that an illusion. Your customer calls it proof.

And it’s everywhere:

  • The 9 AM post that “made” your reel go viral.
  • The vitamin C that “cured” your cold.
  • The standing desk that “fixed” your focus.

Our angle: People don’t wait for proof of causation. They manufacture it from sequence and repetition.

Give their brains the right sequence, and they’ll write the causal story for you.

Three ways to leverage Causality Bias

1) Structure testimonials as before-and-after stories

Nothing triggers causality bias like a timeline.

“Before I found this product, X. Since I started using it, Y.” The reader’s brain fills in “because” automatically. It doesn’t need no claims.

AG1 built an empire on this. Their testimonials and creator ads follow one script: “I drink it every morning, and my energy improved.”

No clinical causation is stated. The day-after-day sequence implies it.

Your move: collect testimonials describing life before the product, the moment of adoption, and the change after. Sequence sells the causation your legal team won’t let you claim.

2) Publish case studies with timelines and numbers

B2B’s favorite causality machine? The case study.

“After switching to HubSpot, this brand grew 300% in six months.” Did HubSpot cause all of it? New hires, market shifts, and luck helped too.

Doesn’t matter. The after-plus-timeline-plus-number combo makes readers infer pure causation.

Shopify, Slack, and other B2Bs run the same play: customer stories built around a switch date and a growth metric.

Your move: anchor every case study to a specific “after we implemented” moment and one hard number. The tighter the timeline, the stronger the perceived cause.

3) Build a ritual around your product

Rituals are causality bias in a costume.

Repeat a sequence—action, then enjoyment—and the brain concludes the action causes the enjoyment.

Oreo’s “Twist, Lick, Dunk” turned a cookie into a procedure. Corona made the lime wedge non-negotiable. Guinness convinced the world a 119.5-second pour tastes better.

Does the ritual change the product? Barely. Does it change the experience? Completely.

The ritual becomes the “cause” of the pleasure—and your product becomes irreplaceable in the sequence.

Prescribe exactly how to use, consume, or apply your product. A branded ritual is a causal story customers perform daily.

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CLICKWORTHY

META: …just launched Muse Image, its first in-house image model, live in Meta AI now.

It’s a prompt-driven creative engine that renders legible text and even functional QR codes. The best part? It’s coming to advertisers through Advantage+ creative. Worth a test drive.

TIKTOK: Streaming ads? Yep. You can now pair high-intent users with specific titles from a streaming catalog and turn idle scrolling into signups on TikTok. Smart+ handles the bidding and optimization, so you can focus on strategy. Nice.

REDDIT: What if you have a bot problem? You bring more bots to clean up. Reddit says its upgraded AI defenses are cutting spam exposure and revoking nearly 2M fake votes daily.

Suspicious automated accounts now get asked to verify their humanity. Interesting.

NETFLIX: Starting August 3, the platform brings web-native shorts from BuzzFeed, Condé Nast, Hearst, and Penske brands to subscribers in the US, Canada, UK, Ireland, Australia, and New Zealand. It’s a cheap test of whether bingers crave YouTube-style content on Netflix too.

ICYMI, last time we looked at the Confirmation Bias.

The “Lucky Socks” Crew.

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