The robot is allowed to shop, just not to sell

Four studies landed this week, and together they read like a Black Mirror episode with a media plan attached.

Shoppers are letting AI pick the products, no problem. But then they turn around and punish the brands that let it write the copy.

Sacramento got there first. Newsom signed SB 1050, forcing ads to disclose when a prominent performer is AI-generated.

Narration, demonstrations, and on-camera reactions are all covered. Ad industry groups lobbied for a veto and lost.

The Crew’s take: Expect this to become standard across advertising. This was just another small step.

But that could hurt your sales. New Net Conversion research finds shoppers welcome AI as a buying assistant but punish creatives that look machine-made.

We’re not sure if this is truly just because ads look machine-made, or they are just poorly made. One big issue we’ve seen is AI creatives trying to hide that they are AI… Instead of leaning into it and focusing on the storytelling.

Creators occupy the awkward middle. IAB found 56% prefer AI recommendations that cite creators, yet only 29% of Gen Z and millennials say those citations push them to buy.

Again, great for discovery. Weak at the close when it comes to AI performance.

Follow the money, and it gets bleaker. Ecommerce brands expect to spend 63 cents of every new marketing dollar on AI and cashback apps.

Just 4% think creators will be the primary shopping gateway in 2027. Cashback apps top the holiday budget list at 57%.

But is that a sign creators are less influential or that shoppers are more careful with their budget?

Continue Your Journey

European merchants just lost their free shelf space in search

21. September 2026
2 min read

Brussels wanted more competition, but now we got a results page we barely recognize. The organic shopping shelf just got repossessed. Google dropped free product listings across the EEA, with “popular products” carousels falling 90-100% in Germany, France, Belgium, Sweden and the Netherlands in two days. That space now belongs to comparison shopping services. Sell…

Meta drops new features and they come with a price tag

18. September 2026
1 min read

Meta spent this week doing its best streaming-service impression: bundle everything, give it a short name, then slice it into six tiers. The headliner is Meta One, now live globally, from $2.99 to $499 a month. 15 million subscriptions and trials already. Buried in the business tiers is the one you actually want: links in…

AI Mode is becoming a storefront, a forum, and an ad unit

18. September 2026
2 min read

Search was once full of links, but now you can almost forget it… Google spent these days renovating the room while you were out buying holiday inventory. Shopping got agentic, officially. Merchant Center’s AI performance insights are now generally available in the US, Canada, Australia, India, and New Zealand. That means share-of-voice data on how…