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🧠 Noble Edge Effect.

February 27, 2025
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FROM THE CREW

Hey 👋 The Crew here.

Did you know that, for every Psychology of Marketing newsletter opened, we’re donating 10 micrograms of caffeine to members of The Crew writing it?

So every time you open this newsletter, you’re contributing to it being well-written thanks to our caffeine-fueled, laser-focused writers and editors.

Feels good, doesn’t it? Yeah, just like coffee.

Reading time: 4 minutes, 25 seconds

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PSYCHOLOGICAL EFFECT

Noble Edge Effect

In 2022, the founder of Patagonia—one of the most successful sportswear brands—gave away almost all of his company.

He announced that all of the company’s profits, which were around $100M per year at the time, would go to a non-profit organization that fights the environmental crisis.

Awesome, right?

But how did his company rise to a $3B valuation in the first place?

It’s simple. Patagonia put growth second.

From day one, their main priority was protecting the environment:

  • Since its foundation, Patagonia has pledged 1% of sales to protect the environment.
  • The company also pledged $100M+ in cash and in-kind donations to grassroots groups.
  • They have combined sustainable practices, social responsibility, and activism throughout their history.

All of this had an ongoing and long-lasting impact on Patagonia’s customers, who felt that by purchasing from the brand, they are not just getting a product, but doing “something meaningful.”

This is the Noble Edge Effect—a phenomenon where buyers who favor a company are more likely to buy from it when it engages in ethical or socially responsible actions.

You’ve probably felt this too whenever you’ve contributed to grander causes.

And that brings us to a vital conclusion for every marketer—a noble mission helps the environment, or those in need. It can also help you sell more.

Let’s see how…

Three ways to leverage the Noble Edge Effect

1) Tie your brand to a noble cause

Ever heard about the Halo Effect in psychology?

It’s a cognitive bias where our overall impression of a person or a brand influences how we perceive their specific traits. Often in an overly positive way.

That’s exactly what Patagonia did.

How to create that noble cause: You don’t have to go to the scale of Patagonia. You can just craft your narrative in a way that puts your mission statement in front of the product itself.

Bombas socks, for example, are known for high-quality socks. But they are known even more for their noble mission—donating a pair of socks to those in need for each pair of socks bought.

So find a purpose that’s more than just selling as many products or services as possible.

You’ll probably sell more of them. Yep, it works that way.

2) When innovating, use social responsibility to “push” sales

Turns out wine tasting can be a good way to study the Noble Edge Effect.

In one experiment a decade ago, researchers looked at how mentioning socially responsible activities by a brand affected people’s perception of its wine.

The key takeaway? When consumers have a higher level of expertise, the difference in perceived product performance is negligible.

But when consumers have a low level of expertise, mentioning socially responsible activities—e.g. a 10% charity donation—can increase perceived product performance by 35%.

In other words, the Noble Edge Effect can work wonders if you’re launching a new product line, a new service, or starting a brand from scratch.

One such example is Toms Shoes. After launching in 2005, the New York Times ran an article covering their initiative to donate a pair of shoes to children in need for every pair sold.

As a result, the company received nine times more orders than they had in stock. Whoa.

3) Don’t rub social consciousness in your customers’ faces

Believe it or not, you can overdo social consciousness.

According to the study we mentioned in the previous tip, trying too hard to be ethical can actually harm your sales.

Because if a company’s actions appear self-serving, it can lead to a 10% decrease in perceived product performance. Ouch.

But if what you do seems genuine, it can increase perceived product performance by 22%.

Long story short, don’t come off as a “greenwasher” or someone whose only intention is profit.

Many brands, including H&M and IKEA, have been accused of these practices in the past.

So pick a cause related to your brand, build it into your story, and actively pursue it.

That’s how you’ll stay honest with yourself—and your customers will feel it. Simple as.

CLICKWORTHY

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YOUTUBE: Did you know that YouTube has more viewers on TV than on mobile? It is also the platform with the highest ad ROI. So… is YouTube actually an underrated marketing channel? This article tries to answer that question.

AI MARKETING: AI search has the hype, but is it bringing in traffic? Similarweb says referrals are less than 0.1%, so traditional search engines are still the main providers of traffic. But it’s early days and AI search traffic is rising. Who knows where we’ll be in a few years.

E-COMMERCE: TikTok is built on influence. In other words, users’ interests take precedence over everything else in the algorithm. Same goes for TikTok Shop—people prefer to see trusted curators offering real-world insights into products. For more strategic tips, check out this report.

*This is a sponsored post

ICYMI, last time we looked at the Recall Bias.

The “Noble” Crew

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